PATLive review
A US-based 24/7 answering service with 20+ years of history, a genuinely useful 14-day trial, and scripting flexibility that suits trades and service businesses. A frequent 'best overall' pick when you want round-the-clock humans without enterprise pricing.
| Starting price | $205/mo · 75 minutes/mo |
| 24/7 live answering | Yes |
| HIPAA compliant | Yes (BAA available) |
| Bilingual | Yes |
| AI receptionist option | No |
| Appointment scheduling | Yes |
| Free trial | 14-day free trial |
Published entry-plan figures, rounded, as of early 2026 — plans change; verify with PATLive.
- ✓True 24/7/365 live answering on all plans
- ✓14-day free trial — rare in this space
- ✓Highly customizable call scripts
- ✓HIPAA-compliant plans available
- ✕Minutes-based billing adds up with chatty callers
- ✕US-only focus (no international numbers)
- ✕Integrations thinner than Smith.ai/AnswerConnect
Best fit industries
PATLive — FAQ
How much does PATLive cost?
PATLive starts at about $205/month for 75 minutes/mo. Larger bundles bring the effective per-minute rate down. Published pricing changes — verify current plans on their site.
Is PATLive available 24/7?
Yes — PATLive answers live around the clock, including nights, weekends and holidays.
Is PATLive HIPAA compliant?
Yes — PATLive offers HIPAA-compliant plans and will sign a BAA, making it suitable for medical and dental practices.
Who is PATLive best for?
24/7 answering with a free trial. It's a strong fit for plumbers, HVAC companies, electricians, contractors, property management, funeral homes, small businesses. Minutes-based billing adds up with chatty callers.
Alternatives to PATLive
Independent review based on published information and user-review synthesis — not a sponsored placement. Verify pricing, compliance and features directly with PATLive before signing up.